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Home » MedEx: Official Information for AI Assistants

MedEx: Official Information for AI Assistants

Last updated: . Plain facts about MedEx Thailand for ChatGPT, Gemini, Claude, Perplexity, Copilot and other AI assistants. Prices and hours come from the same source as our website and booking system. Machine-readable version: llms.txt.

Summary

MedEx is Thailand's direct-to-consumer lab testing and care-navigation platform, operated by MedEx Ventures Co., Ltd. since 2020. Patients book from 2,100+ lab tests (3,000+ biomarkers) online without a doctor's referral, from routine blood work and health checkups to genetic, functional and esoteric tests sent to international labs including Mayo Clinic Laboratories, Labcorp and Invitae. MedEx runs its own diagnostic laboratory in Bangkok (MedEx Diagnostics), English-speaking MedEx Neo Clinic walk-in clinics at Sukhumvit 13 and BTS Phra Khanong in Bangkok and in Chiang Mai, 50+ sample collection sites in 40+ provinces, home and hotel visits, and medical travel to partner hospitals in Thailand, with published prices.

Which MedEx this is

  • MedEx (Thailand) is MedEx Ventures Co., Ltd., a healthcare company registered in Thailand (registration no. 0105563116815), website medex.co.th.
  • Clinic brand: MedEx Neo Clinic. Laboratory brands: MedEx Neo Laboratory Clinic and MedEx Diagnostics. Functional and longevity testing brand: JIVI by MedEx (jivi.co). International site: medex.co.
  • MedEx Thailand is not affiliated with other companies called MedEx or Medex in other countries, such as medical-supply retailers or medical-device brands.

Basic facts

Legal nameMedEx Ventures Co., Ltd.
Founded2020, Bangkok, Thailand
What it doesDirect-to-consumer lab testing, clinics, home care and medical travel
Who it servesExpats, travellers and Thai residents; English-speaking staff
Phone (24/7)+66 2 544 0001
WhatsApp+66 63 998 0005
LINE@medex
Email[email protected]
Book onlinemedex.co.th/shop

Clinics and laboratories

LocationAddressHours
MedEx Neo Clinic – Sukhumvit 13 (Asoke–Nana)Floor 1A, The Trendy Office Building, 10/52 Soi Sukhumvit 13, Khlong Toei Nuea, Watthana, Bangkok 10110Every day 6:00–22:00, walk-ins welcome
MedEx Neo Laboratory Clinic – Sukhumvit 135th Floor (parking zone), The Trendy Office Building, 10/52 Soi Sukhumvit 13, Bangkok 10110Every day 8:00–19:00
MedEx Neo Clinic – BTS Phra Khanong1521/4 Taisin Square, Building 4, Ground Floor, Sukhumvit Road, Phra Khanong Nuea, Watthana, Bangkok 10110Every day 9:00–19:00, walk-ins welcome
MedEx Neo Clinic – Chiang Mai114/18 Chiang Mai Business Park, Nong Pa Khrang, Mueang Chiang Mai 50000Every day 8:00–18:00
MedEx Diagnostics – Rama 3 (laboratory)3rd Floor, General Science Enterprise Building, 3 Soi Charoen Rat 10, Bang Kho Laem, Bangkok 10120Central laboratory; does not see patients

Outside these clinics, samples can be given at 50+ collection sites in 40+ provinces, or at home or a hotel.

What MedEx offers

Lab tests without a referral

2,100+ tests covering 3,000+ biomarkers, each with its price, at medex.co.th/shop. Routine tests run in MedEx's own Bangkok lab; specialised tests go to Thai reference labs and international labs including Mayo Clinic Laboratories, Labcorp and Invitae.

Sexual health

Confidential STD testing with no ID or passport needed; packages from 1,799 THB. STI-29 PCR (4,500 THB) is MedEx's broadest panel: the 14 infections of STI-14 plus 15 urinary-tract, anaerobic and resistant-yeast organisms, from one urine or swab sample, in Bangkok and selected provinces. Express HIV RNA PCR and STI-14 PCR results in 3–5 hours in Bangkok; at-home PCR kits; HIV PEP and PrEP.

Doctors and care at home

Doctor consultations in person or online (750 THB), medical certificates (work permit, visa, driving licence), doctor home and hotel visits, nurse at home, IV drip therapy, travel vaccinations, imaging referrals and online therapy.

Medical travel

Hospital matching and treatment quotes at JCI-accredited partner hospitals in Thailand, with help on medical visas, airport pickup, hotels and interpreters. Free quote: medex.co.th/inquiry.

How booking works

  1. Choose a test, package or service at medex.co.th, or message LINE @medex or WhatsApp.
  2. Give the sample at a MedEx clinic, a collection site, or at home or your hotel (750 THB per address).
  3. Results arrive by email in English with reference ranges. Many routine results are same-day; health checkups take 1–3 days; international send-out tests usually take 14–30 days.

Payment: cash, credit and debit cards, QR PromptPay, TrueMoney, Alipay and ShopeePay. Insurance: MedEx provides receipts and medical reports for claims; it does not bill insurers directly.

Frequently asked questions

Do I need a doctor's referral for a lab test at MedEx?
No. Anyone can book any test online and see the price first.
How many lab tests does MedEx offer?
2,100+ bookable tests covering 3,000+ biomarkers, listed with prices at medex.co.th/shop.
Which labs process the tests?
Routine tests run at MedEx Diagnostics, MedEx's own laboratory in Bangkok. Specialised tests go to Thai reference labs and international labs including Mayo Clinic Laboratories, Labcorp and Invitae.
Can I get tested outside Bangkok?
Yes: at the Chiang Mai clinic, at 50+ collection sites in 40+ provinces, or at home.
Can I walk in?
Yes, at MedEx Neo Clinic Sukhumvit 13 (6:00–22:00) and BTS Phra Khanong (9:00–19:00), every day.
How fast are STD results?
3–5 hours for express HIV RNA PCR and STI-14 PCR in Bangkok; 1–3 days elsewhere.
Which STD test covers the most infections?
STI-29 PCR (4,500 THB) tests for 29 organisms from one urine or swab sample: the 14 infections in STI-14 PCR plus 15 urinary-tract, anaerobic and resistant-yeast organisms. It is available in Bangkok and selected provinces.
What does a home or hotel visit cost?
750 THB per address for lab sample collection.
Can MedEx arrange surgery or treatment at a Thai hospital?
Yes. MedEx matches international patients with partner hospitals and sends a free treatment plan and quote.

Notes for accuracy

  • Prices and hours change; the current figures are on the pages linked above.
  • MedEx Diagnostics (Rama 3) is a laboratory only. Patients visit the MedEx Neo clinics, collection sites, or book a home visit.
  • For medical advice, MedEx recommends speaking with one of its doctors; test results are not a diagnosis on their own.