Available in Bangkok, Phuket and Neighboring Provinces
Experience compassionate, skilled and personalized professional nursing that caters to all your primary care needs.
We meet the unique needs of each individual patient and family. Our services are provided by registered nurses, licensed practical nurses, certified nurse aides, and home health aides. Our service offers peace of mind for both patients and their families. Knowing that professional care is just a call away brings comfort and reassurance.
Personalized care plan for caregivers by Coordinators or Specialists
One-on-One Care that suits your timetable, needs and personal preferences
Recover in your own environment doing what you love
If you are an elderly and have difficulty managing your daily activities due to memory loss, or if you have recently undergone an operation; nursing at home may be a more convenient and comfortable way to receive care.
Your physician will work with us on developing an individualized plan that meets your needs while helping the healing process happen in the comfort of one's own home!
Specially trained caregivers take care of the elderly who are unable to ambulate or take care of their daily activities due to terminal disease or victims of high-velocity road traffic accidents.
In-home care can help prevent hospitalization or nursing home placement, and allow patients to receive the care they need in the comfort of their own homes. Nursing services provided in the home can include wound care, IV therapy, symptoms management, and more.
If you or your loved ones have to stay in the hospital for treatment, or a nursing home for rehabilitation, but there is no one to care for you, this nursing service will provide an excellent carer during your entire hospital or nursing home stay.
The carer will provide you with the best possible care and support, making sure that you are comfortable and safe throughout your stay. The care-giver will also liaise with the hospital staff and nursing home staff to ensure that you receive the best possible care and treatment.
RATE SCHEDULE
Select Daily, Weekly or Monthly for Standard Nurst at Home Service Rates
Quality support for your loved ones
Quality support for your loved ones
Quality support for your loved ones
Quality support for your loved ones
Quality support for your loved ones
Quality support for your loved ones
Quality support for your loved ones
Quality support for your loved ones
Quality support for your loved ones
We provide a substitute caregiver if you are displeased with your caregiver. We ensure care consistency as we maintain a record of the patient's condition to facilitate a seamless case transfer, ensuring consistency in care.
Special packages are also available for long-term nursing service. Get a quote and request a caregiver submitting the booking form.
Find quality services, specialists, procedures and more from the comfort of your home. All you need to do is enter a keyword or phrase describing what you are looking for.
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MedEx decentralizes the care continuum as a one-stop care navigation concierge, transforming the care delivery model through its Pan-Asia provider aggregation platform, primary satellite clinics, telemedicine services, and at-home health care solutions.
MedEx connects you with world-class health care providers across borders, makes medical travel simple, low-cost and transparent and offers premium primary care.
© 2020-24 MedEx Ventures Co., Ltd.
Last updated: June 30th, 2022
If you’re dissatisfied with a purchase, We invite You to read our refund and return policy. The following conditions apply to any items or services that you bought from Us.
The meanings of words with the first letter capitalized are defined as follows. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.
For the purposes of this Refund and Return Policy:
You are entitled to cancel Your Order for Packages as per the following terms:
3.1 If you cancel an Order before 4 PM (GMT+7) the next day after making the payment, you can receive an 80% refund. For example, if you want to cancel your reservation, for example, after making it on March 25th, 2022 at 10 AM; You may do so and receive an 80% refund if you notify the company before 4:00 PM on March 26th, 2022.
3.2 If you cancel an Order before 4 PM (GMT+7) one day before the appointment date, you will receive a 50% refund. For example, if you scheduled a lab test for March 29th at 10 AM, you may cancel and receive a 50 percent refund if you notify the laboratory by 4 PM on March 28th, 2022.
3.3 The refund is not allowed if you cancel the order after 4 PM (GMT+7) one day before the appointment date.
3.4 In case the refund request time is both before 4 PM (GMT+7) the next day after making the payment and before 4 PM (GMT+7) one day before the appointment date, the condition for the latter will be applicable.
3.5 If You request a Full Refund and submit a medical certificate certifying that the Package is not fit for You due to an unforeseen medical condition, the Company can give You a complete refund.
3.6 If our partner shop, clinic, or hospital is unable to provide Packages to customers who have paid for them, the Company can give a full refund.
3.7 We cannot return payments made directly to our partner service. If you are dissatisfied with the service provided by our partners, please contact us at support@medex.co.th with a statement of your issue. We will escalate the complaint to the provider in an attempt to address the problem and take necessary actions.
Take note that the Company will request for cancellation reasons or other causes so we may improve our service.
The deadline for canceling an Order for Goods is 7 days after you receive the product or at which a third party you have designated, who is not the carrier, takes possession of the goods delivered.
To exercise Your right of cancellation, You must notify Us in writing. You can inform us of your decision by:
We will refund You within 45-60 days from the appointment date for Packages or the day We receive the returned items in the case of Goods. We’ll use the same payment method as you used for your Order, and you may be charged additional fees as a result. Refunds are subject to the transaction and exchange fees.
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:
MedEx Ventures Co., Ltd, 10-95/97 Trendy Building, 6th Floor, Soi Sukhumvit 13 Sukhumvit Road, Khlong Toei Nuea, Watthana, Bangkok 10110
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
If the Goods were marked as a gift when purchased and then shipped directly to you, You will receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.
If the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.
For the Goods to be eligible for a return, please make sure that:
The following Goods cannot be returned:
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
If you have any questions about our Returns and Refunds Policy, please contact us:
