© 2020-26 MedEx Ventures Co., Ltd.
Experience MedEx Seamless Care Delivery — 10% OFF on Your First Appointment - Use 'TRYMEDEX' Coupon Code on Checkout
Experience MedEx Seamless Care Delivery — 10% OFF on Your First Appointment - Use 'TRYMEDEX' Coupon Code on Checkout
Hereditary cancer risk, carrier status, rare disease diagnosis, chromosomal health, and personal wellness — all from a single blood draw or at-home saliva kit. Results in English with a genetic counsellor who actually explains them.
Know your carrier status before conception. Understand your risk of passing on thalassemia, SMA, cystic fibrosis, and 170+ other conditions — so you can make informed reproductive decisions together.
Maximise your IVF success by selecting chromosomally normal embryos. Our PGT-A panels screen for Down syndrome, Edwards syndrome, and sex chromosome disorders before transfer.
Family history of breast, ovarian, or colorectal cancer? Know your inherited risk with clinical-grade germline testing — so you and your doctor can take preventive action early.
When standard tests come back inconclusive, whole exome sequencing can identify the underlying genetic cause. Trio WES (child + both parents) delivers the highest diagnostic yield.
Understand how your genetics shape your nutrition needs, fitness response, skin, and health risks — not to diagnose disease, but to live smarter. Powered by whole-genome sequencing.
Thalassemia, hemophilia, SMA — precise molecular diagnosis matters for treatment decisions and family planning. Our specialist panels go deeper than standard hospital testing.
Our genetic counsellors will review your situation and recommend the right panel — free of charge.
Browse our test menu or speak with a genetic counsellor. Not sure? WhatsApp us and we'll recommend the right panel based on your situation — free of charge.
Visit our Bangkok clinic, request a home visit by our nurse, or receive an at-home collection kit by post. Blood draw takes under 10 minutes. Saliva kits take 5.
Your sample goes to our accredited clinical laboratory. We use next-generation sequencing (NGS) with Sanger verification for pathogenic variants. No shortcuts.
You receive a detailed English report by email. A genetic counsellor walks you through every finding — what it means, what to do next, and who else in your family should be tested.
Bangkok clinic walk-ins welcome · Home collection available nationwide
All three panels use Target Region Capture coupled with NGS. Detection accuracy >99% across all tiers.
All panels use Next-Generation Sequencing. Lab certified to ISO 15189/15190 and ISO/IEC 27001:2022 standards.
Sensitivity and specificity >99% for SNV and InDel mutations. Sensitivity >90% for CNV. All panels include bioinformatic analysis and ACMG-guideline variant interpretation.
Searches for mutations at all 20,000 exon locations. Detects SNV, Indels, CNV, and CNV abnormalities >1Mb. Database updated regularly for accurate, up-to-date interpretation.
Searches for mutations at all 20,000 exon locations. Detects SNV, Indels, CNV, and CNV abnormalities >1Mb. Database updated regularly for accurate, up-to-date interpretation.
All kits: self-sampling at home, return by post. Results by email. Recommended from age 40.
From BTS Nana
Walking · ~5 mins
From BTS Asok
Walking · ~7 mins
From MRT Sukhumvit
Walking · ~8 mins
From BTS Phra Khanong
Walking · ~3 mins
From BTS Saphan Taksin
Taxi / Grab · ~10 mins
From Bus Terminal 3
Taxi / Songthaew · ~5 mins
Our expert medical team is ready to guide you. Choose your preferred channel and connect with us instantly — we're here to help.
Find quality services, specialists, procedures and more from the comfort of your home. All you need to do is enter a keyword or phrase describing what you are looking for.
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MedEx decentralizes the care continuum as a one-stop care navigation concierge, transforming the care delivery model through its Pan-Asia provider aggregation platform, primary satellite clinics, telemedicine services, and at-home health care solutions.
MedEx connects you with world-class health care providers across borders, makes medical travel simple, low-cost and transparent and offers premium primary care.
© 2020-26 MedEx Ventures Co., Ltd.
Last updated: June 30th, 2022
If you’re dissatisfied with a purchase, We invite You to read our refund and return policy. The following conditions apply to any items or services that you bought from Us.
The meanings of words with the first letter capitalized are defined as follows. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.
For the purposes of this Refund and Return Policy:
You are entitled to cancel Your Order for Packages as per the following terms:
3.1 If you cancel an Order before 4 PM (GMT+7) the next day after making the payment, you can receive an 80% refund. For example, if you want to cancel your reservation, for example, after making it on March 25th, 2022 at 10 AM; You may do so and receive an 80% refund if you notify the company before 4:00 PM on March 26th, 2022.
3.2 If you cancel an Order before 4 PM (GMT+7) one day before the appointment date, you will receive a 50% refund. For example, if you scheduled a lab test for March 29th at 10 AM, you may cancel and receive a 50 percent refund if you notify the laboratory by 4 PM on March 28th, 2022.
3.3 The refund is not allowed if you cancel the order after 4 PM (GMT+7) one day before the appointment date.
3.4 In case the refund request time is both before 4 PM (GMT+7) the next day after making the payment and before 4 PM (GMT+7) one day before the appointment date, the condition for the latter will be applicable.
3.5 If You request a Full Refund and submit a medical certificate certifying that the Package is not fit for You due to an unforeseen medical condition, the Company can give You a complete refund.
3.6 If our partner shop, clinic, or hospital is unable to provide Packages to customers who have paid for them, the Company can give a full refund.
3.7 We cannot return payments made directly to our partner service. If you are dissatisfied with the service provided by our partners, please contact us at support@medex.co.th with a statement of your issue. We will escalate the complaint to the provider in an attempt to address the problem and take necessary actions.
Take note that the Company will request for cancellation reasons or other causes so we may improve our service.
The deadline for canceling an Order for Goods is 7 days after you receive the product or at which a third party you have designated, who is not the carrier, takes possession of the goods delivered.
To exercise Your right of cancellation, You must notify Us in writing. You can inform us of your decision by:
We will refund You within 45-60 days from the appointment date for Packages or the day We receive the returned items in the case of Goods. We’ll use the same payment method as you used for your Order, and you may be charged additional fees as a result. Refunds are subject to the transaction and exchange fees.
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:
MedEx Ventures Co., Ltd, 10-95/97 Trendy Building, 6th Floor, Soi Sukhumvit 13 Sukhumvit Road, Khlong Toei Nuea, Watthana, Bangkok 10110
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
If the Goods were marked as a gift when purchased and then shipped directly to you, You will receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.
If the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.
For the Goods to be eligible for a return, please make sure that:
The following Goods cannot be returned:
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
If you have any questions about our Returns and Refunds Policy, please contact us: